Testimonials

Testimonials

At Victoria Transmission and Auto Care, we are extremely proud of the relationships we maintain and nurture with our loyal customers through consistent, caring service and open communication.

Here’s how just a few of our satisfied customers feel about our service:

“I just wanted to sincerely thank you and the team for last nights’ ladies night. My dad is an auto body repairman and I grew up around cars. I thought I knew quite a bit, but I learned so much last night and the guys were all so helpful and supportive. I really found a lot of value in the evening, and the goodie bags were a nice surprise at the end! I will definitely be recommending all my girlfriends [...]

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I want to let you know of my complete acceptance of the expert communication and advice you gave me on my 1997 Dodge Neon’s problems. You finished the project in a timely manner, all the while ensuing the completion of the work was 100%. Your staff are highly competent and everything you said in your advice was given without hesitation, correct and with no changes in the final outcome. Best to you!  -Ted Dever, Victoria BC
Straight-shooters, fair, honest, courteous and want you to feel like you got the best automotive service in town. They take the time to explain what is wrong and what needs to be fixed. I have had my vehicle serviced 4 times for transmission, brakes, autoframe, and starting problems and have had outstanding service each time. – Rob O., Victoria BC
With Victoria Transmission, there are no fears. Simply very nice and honest people that will do their best to get you back on the road at the lowest possible cost. When I moved to Victoria, I’ve been referred to Victoria Transmission and never looked anywhere else after the first visit, this is why I can personally vouch for the level of expertise and professionalism these folks have. This is the place to go, no where else.” – Yves, Victoria BC
Thanks to you and your mechanics for several excellent experiences… Peter and the staff at Victoria Transmission and Auto Care: Just a short note to say thanks to you and your mechanics for several excellent experiences. With each visit you provided a detailed explanation of the problem and an accurate estimate of the cost. Your mechanic showed me the problem while my car was on the hoist. I received my car on time and on cost. What I really appreciated [...]

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Peter and the guys at Victoria Transmission & Auto Care: Thank you so much for the fast service, quality of workmanship, and going out of your way to help us during a difficult time with a major car dealership on our Dodge Grand Caravan. From the major car dealership we were not getting the service, or [a fair] price. In fact, we were getting the “run-around” and being gouged and ripped off. Not knowing anything about you, we made a [...]

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I was first referred to Victoria Transmission & Auto Care in 2006, when I was driving my first truck. It started needing the regular maintenance that is a part of coming of age for an older truck: alternator, belts, brakes, rear window, etc. After I mentioned some negative experiences at other shops in town, a co-worker recommended I talk to Victoria Transmission and Auto Care. With the reputation of mechanics in general (especially for us ladies) and my own experiences [...]

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I feel lucky to have found Victoria transmission and Auto Care almost 10 years ago. My car is an older one and whether it’s a problem that crops up or routine servicing, they always do an excellent job. Your customer care is fantastic. You take the time to thoroughly explain things and all the options for repair and costs. You never tell me something needs doing if it doesn’t and, at the end of the day, the work is well [...]

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I just want to thank you guys for helping me out last week. I was very stressed out over having to deal with my car breaking down on my way home from work. I remembered my daughter telling me that she was impressed with the service at Victoria Transmission & Auto Care. So since I was nearby, I had my car towed to the Government Street location. As a woman, I’ve always been leery of auto mechanics, but I have [...]

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I really appreciate the work that Gary, Peter and their fellow mechanics at Victoria Transmission and Auto Care do for their customers. I started coming here with work vehicles to begin with and then my own car – for over a decade now. When something goes wrong with my car, I always think of Gary and his crew at Victoria Transmission and Auto Care. They are efficient, professional, always willing to lend a hand and go that extra mile to [...]

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Additional Quotes…from customers who keep coming back: “I have trust and faith in my mechanic, Alex. I trust that he will do good quality work” “I trust Gary and Peter. I had a very positive and friendly first experience, and decided to keep coming back” “They give you options; they’re very flexible” “They are familiar and trustworthy, which is why I keep coming back” “They do it right. It’s an awesome shop.” “They go above and beyond, and are very [...]

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