Quarter 1/2012
Victoria Transmission & Auto Care and DriveWise BC are pleased to announce a new partnership to promote increased awareness around road and vehicle safety for new drivers.
Victoria Transmission & Auto Care now provides free monthly car clinics to local DriveWise student drivers, following a similar model to our highly successful Ladies Nights..
At the car clinics, student drivers have the opportunity to learn basic car maintenance, how to check oil and fluid levels, how to check tire pressure, how to change a tire on their own vehicle, and how to stay safe around their vehicle at all times. There is also an opportunity for students to learn how to run their vehicles more efficiently, and to be more environmentally sensitive when it comes to maintenance and servicing. Learn more about our eco-friendly products and services.
Under the Hood Videos
You can now take advantage of our new YouTube.com channel to learn how to better look your vehicle through our new “Under the Hood” series of videos. Designed to educate our customers, this series will help you learn about what goes on under the hood of your vehicle, so that you feel more informed for discussions with our Customer Service team, and our technicians. It’s all about doing business in an open, honest way, where transparency is the order of the day! Check out the videos.
Ladies Night
The next Ladies Night event will be on Thursday, April 18, 2012. Attendees are encouraged to bring in and work on their own vehicle with the support of our friendly automotive mechanics. The evening features informative demonstrations, light refreshments, networking opportunities and a cool goody bag. Learn more or contact us today to sign-up. Hurry, as spaces are very limited.
Earth Day
The week of April 23, 2012 bring your vehicle in to Victoria Transmission and Auto Care for Earth Day, and receive a FREE seedling along with planting instructions as a “Thank You for your business.” Book your appointment today.
Learn more about our environmental focus.
Something New
Victoria Transmission & Auto Care is pleased to launch an innovative new service offering for people living and working in Victoria.
Every Wednesday afternoon between 1:00 pm and 2:00 pm, you can stop by and visit “The Car Voice”, Peter Block, who will answer any questions that you might have on your vehicle – free-of-charge. In conjunction with the “Under the Hood” videos on YouTube.com, it’s our way of helping educate people about their vehicles. You can ask questions on any aspect of vehicle repair and maintenance, without any obligation.
Meet more people who look after your vehicle!
Introducing: Fran Jobin
Customer Service Philosophy:
Treat customers as you want to be treated yourself.
What Customers Appreciate the Most:
Customers appreciate us walking them through the work in detail, as an open, honest approach builds trust.
What Sets Victoria Transmission & Auto Care Apart?
Our willingness to go above and beyond when customer needs arise. Examples include driving customers home or to work, picking up vehicles from third-party locations when additional work is done such as tires or windshields.
Why I enjoy working at Victoria Transmission & Auto Care?
Because the technicians and mechanics take the time to educate those of us in Customer Service roles on every aspect of work done on a vehicle. For me, it’s not about the destination in isolation…it’s about the journey, So understanding steps along the way is critical.
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